Terms of Use
Clear rules for using the platform. By using Uploop you agree to this document.
Last updated: October 2, 2026
1. Acceptance of terms
By accessing or using Uploop (the "Platform"), you agree to these Terms of Use. If you do not agree with any provision, do not use the Platform. These terms may be updated at any time, and continued use after changes constitutes acceptance.
2. Description of service
Uploop is a social media marketing (SMM) platform that provides digital engagement services — followers, likes, views, comments and subscribers — for public profiles on Instagram, TikTok, YouTube, Facebook, Twitter/X, Kwai, Twitch, Telegram, Discord and other networks.
Our role is strictly technical: we deliver the contracted engagement to the public link you provide. We never ask for, store or use your social network password.
3. Eligibility
- You must be at least 18 years old or have the consent of your legal guardian.
- The target profile must be public during delivery.
- The profile must not violate the terms of service of the social network itself.
4. Payment and pricing
Prices are displayed and charged in US dollars (USD). Payment is made with PayPal (card or balance), with an international card through PayOp or with cryptocurrencies through CoinPayments. We never see or store your full card details.
Purchases are considered final once payment is confirmed. Delivery starts automatically.
5. Delivery terms
Delivery begins within minutes for most packages. Large volumes are delivered gradually to protect the profile's algorithmic health. Estimated times are shown on each product page and may vary with network demand.
Failures caused by the target profile going private, being deleted or blocking the delivery are not eligible for a refund.
6. 30-day refill guarantee
If contracted followers drop within 30 days after delivery on eligible packages (marked on the product page), we refill the lost count at no cost. For a manual review, write to us from the Contact page with your order number.
7. Cancellation and refund
Orders can be cancelled and refunded in full until delivery begins. Once delivery has started, the order is non-refundable, but it may be covered by the 30-day guarantee where applicable.
Billing disputes must be raised within 7 days of the transaction.
8. User responsibilities
- Provide a correct public profile link or @username.
- Not use the service for illegal, harassing or discriminatory content.
- Not resell or redistribute the service without written authorization.
- Keep your contact details up to date to receive order updates.
9. Intellectual property
The Uploop brand, its logo, visual identity and the Platform code are protected by copyright and industrial property laws. Any unauthorized use is prohibited.
10. Limitation of liability
Uploop is not responsible for actions taken by social networks (suspensions, shadowban, removals) under their own policies. We operate within each platform's limits and follow good practices, but the final decision always belongs to each network.
11. Governing law
Uploop is operated from Brazil. These terms are governed by the laws of the Federative Republic of Brazil, without prejudice to the rights granted to you by the consumer protection laws of your country.
12. Contact
Questions about these Terms: write to us from our Contact page.